MVP - Salesforce CRM Customization

𝐏𝐫𝐨𝐛𝐥𝐞𝐦:

Click2Mail's process involved using APIs that required client development teams to execute, causing a huge delay in the mail process.

𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧:

To address these challenges, I developed a Minimal Viable Product (MVP), a custom CRM Hub solution for Click2Mail to streamline the mail-sending process. This no-code solution integrated with their existing processes flow and allows users to send physical mail directly from their CRM platform.

𝐑𝐞𝐬𝐮𝐥𝐭𝐬:

Click2Mail increased revenue growth up to 30%, reduced cost up to 25% and increased clientele up to 40%.