Drove progress and documented internal projects, processes, and meetings. Helped manage UKG PRO WFM implementations for external clients and drove excellence in day-to-day operations of the PMO. - Worked directly with clients to ensure successful project execution, monitored project risks and issues in Smartsheet and reported issues to PMO leadership. - Developed a process to streamline contractor on-boarding, reducing time-to-start from 1 month to just a few weeks.