As a Strategic Product Manager, my main goal was to understand customer pain points and translate those insights into software products and features to be launched on a global scale.
Combining qualitative research (ethnographic interviews and observation) with quantitative research on a recurrent basis allowed me to build and manage successful software products with yearly revenue of over $3 USD million.
Managing trade-offs between cost, schedule, and business benefit was part of my daily basis while always ensuring a successful delivery of products that meet customer needs.