Automating Microfinance Process

Ravindu Thamodya

Business Analyst
Microsoft Excel
Microsoft Word
360Digital.lk
Key Achievements and Responsibilities:
Conducted in-depth market research and gathered customer requirements to inform the software development process.
Identified and mapped existing processes, pinpointing inefficiencies and areas for improvement.
Utilized business process modeling techniques to create visual representations and streamline communication among team members.
Collaborated with UX designers to ensure a user-centric design approach, incorporating feedback loops for continuous improvement.
Implemented Waterfall project management methodologies to enhance project efficiency and adaptability.
Facilitated effective communication among team members to ensure a seamless integration of microservice architecture.
Addressed issues identified during the project by implementing treatments and optimizing processes for improved functionality.
Prioritized data security and compliance with industry regulations, ensuring the software met the highest standards.
Technologies and Tools:
Microservices Architecture, BPMN, Waterfall, Bizagi Modeler, User-Centered Design, and Market Research.
Outcome:
The project is poised to revolutionize the microfinance industry by providing a streamlined and automated solution and improving operational efficiency and customer experience.

The Stats 💯

Deliverables: List some deliverables that the independent gave. • Deliverable 1 Identify and gather requirement from client, Market research. • Deliverable 2 Map exist business process and implement automate process. • Deliverable 3 Improve customer interface experience.

2023

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