Company : Rebase IT Labs
Responsibilities as a Consultant:
Communication : After project requirements are sent over by prospective client , research, feasibility, timelines are discussed and communicated to the client.
Communicating with clients was one of the main task that I performed over the years.
Sprint: Sprint which is usually conducted every week, following things are discussed / tracked.
- tickets completed
- tickets pending/ overflowed tickets
- problems faced while finishing tickets
- How it can be improved
- Feedback or suggestions in terms of tickets created or for team members.
Slack - Using slack for communication with different teams has helped tremendously. For communicating bugs while testing or using software , feature releases for different departments and keeping track of same, using different slack channels have made the process with less conflicts.
Performance tracking : Recently, for the company we are currently implementing setting up templates in Notion for each individuals for setting up KPIs for month by month basis, as well as annually. Idea being, we setup major goals and then break down those goals for month level also and updating it during 1-1 (one - on - one's), preferably to be conducted every 2 weeks or at least once a month.
This helps to keep a transparency during appraisals and company and employees career, financial and learning goals are effectively managed and also fosters healthy environment.
Testing : As a consultant, I was also also responsible for testing and providing feedback to the team for the projects developed. Having a background in UI designing, help me provide feedback for aesthetic changes and also in terms of workflow that was as discussed with the clients.
