Lina began the audit by evaluating RSH's email marketing tool, Flodesk. She collected pertinent metrics and compared average open rates, click-through rates, and unsubscribe rates with industry benchmarks. This process enabled her to pinpoint both successful and less effective campaigns, providing insights into audience behavior. To further enhance the email strategy, Aggelina also explored RSH's online presence for additional inspiration for campaigns. Ultimately, she delivered a detailed list of actionable recommendations and key insights.