As the Lead UX Designer for the Echosec Systems dashboard redesign, my primary responsibility was to create an intuitive, scalable, and user-centered interface that seamlessly integrated robust data streams from Echosec and Flashpoint. The goal was to meet the advanced intelligence needs of diverse users, ranging from national security analysts to corporate security teams.

I started the project by conducting in-depth user research, which included interviews, surveys, and usability testing with both Echosec and Flashpoint users. This research helped us identify important user needs, pain points, and preferences that were essential in shaping the dashboard design. We synthesized the collected data into detailed personas representing our core user groups.

Drawing from the research insights, I led the design process by sketching the initial dashboard framework. Prioritizing real-time data feeds and customizable views, I developed wireframes that went through several iterative feedback loops with stakeholders and users.

Once the wireframes were solidified, I created high-fidelity mockups that integrated Echosec’s geospatial data and Flashpoint’s analytical tools. These mockups were developed into interactive prototypes and then subjected to rigorous usability testing to gather qualitative feedback.

Throughout the project, I worked closely with the development team to ensure the design was implemented accurately and effectively. This phase involved multiple testing cycles and refinement, ensuring that the final product met both user needs and business objectives.

Real-Time Data Visualization: The modular design allowed users to personalize their data feeds, significantly improving their ability to process complex information streams quickly.

Geospatial Mapping Integration: The dashboard incorporated interactive maps that could overlay various data sources, providing users with deeper situational awareness.

Adaptive Interface: The design was adaptable to different user expertise levels, offering a tailored experience that could scale in complexity as needed.

Scalability: The flexible design system ensured the dashboard could easily integrate new data sources, future-proofing the interface.

30% Increase in User Efficiency: The streamlined interface significantly enhanced user productivity.

40% Reduction in Setup Time: The customizable dashboard reduced users' time configuring their interfaces.

25% Increase in User Satisfaction: The positive user feedback highlighted the success of the design solution.

This project is a testament to the impact of user-centered design in creating complex yet intuitive dashboards for threat intelligence. By deeply understanding user needs and contexts, we delivered a solution that not only met but exceeded user expectations, setting a new benchmark for excellence in the intelligence community.