Tech Support Expert, Customer Service Specialist

Customer Support Representative

Delivered exceptional customer service, handling inquiries and resolving complaints effectively, resulting in increased customer retention rates.

Data Entry Specialist
Technical Support Specialist
Customer Support Representative
CRM
Gorgias
Microsoft Teams

Technical Support Specialist

Provided technical support to clients, resolving complex issues and ensuring customer satisfaction in a fast-paced call center environment.

Data Entry Specialist
Technical Support Specialist
Customer Support Representative
CRM
Microsoft Office 365
Microsoft Teams