Customer Support Engineer
• Customer Issue Replication and Troubleshooting through HAR file and log analysis • Performance monitoring and troubleshooting with network tools and monitorin
Technical Support Specialist
Customer Success Manager
Customer Support Representative
Java
Jira
Salesforce
Support Engineer
• Assist customers with DNS , SFTP and SSH related issues via live chat. • Analyze website performance with APM (New Relic) • Find plugin and Database Issue
Technical Support Specialist
Customer Success Manager
Customer Support Representative
Linux
WooCommerce
WordPress
Technical Support Engineer
• Front end App Customization • Shopify App Installation • Troubleshoot and debug Issues using Developer tools. • App demos for customers • Replicate and Raise
Technical Support Specialist
Customer Success Manager
Customer Support Representative
JavaScript
Liquid
Shopify