NextGen EHR Upgrade and Patch Management
Successfully planned and executed a major version upgrade of NextGen EHR across a multi-site healthcare network Coordinated with NextGen support to troubleshoot
IT Specialist
Technical Support Specialist
Healthcare IT Support
EMR System Integration and Optimization
Led the integration of a new EMR system with existing hospital management software Customized workflows to meet specific departmental needs Conducted staff trai
IT Specialist
Technical Support Specialist
Healthcare IT Support
VPN Network Configuration for Multi-Site Healthcare Provider
Designed and implemented a secure VPN solution connecting 5 hospital locations Ensured HIPAA compliance and data encryption across all sites Resulted in 30% imp
IT Specialist
Technical Support Specialist
Healthcare IT Support
Google Drive
Microsoft Office 365