General
Profile & Account
Why do I have to wait to unlock all of Contra's features?
If I have projects under NDAs, can I make them private?
How do I delete my account?
How do I change the email associated with my account?
Do I have to be a certain age to sign up and use Contra?
How long does it take to set up my profile?
What should I do after I sign up?
General Payments
Payments for Clients
How do I cancel or dispute a project?
How do I report taxes from spendings on Contra?
My payment was refunded; where are my funds?
How often will I be charged?
Can I be refunded if an Independent is not meeting my project needs?
Will my credit card information be saved on the Contra platform?
How can I pay an Independent?
Can I have more than one ongoing project at a time?
Client Onboarding
If I sign up as an Independent can I still hire?
Can I switch my account type after signing up?
How do I find Independents to work with?
I’ve completed my profile, but my opportunity is still pending. Now what?
Why do I need to add a billing method?
If I sign up as a Client can I still apply to opportunities?
How do I post an opportunity?