Bachelor of Political science and business

Customer Relationship Management (CRM) System Implementation
Customer Relationship Management (CRM) System Implementation

developed a detailed implementation plan with phased milestones Provided extensive training and support for end-users

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E-Commerce Website Development
E-Commerce Website Development

Developed project plan and timeline Implemented Agile methodology with bi-weekly sprints

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Enterprise Resource Planning System Implementation
Enterprise Resource Planning System Implementation

Conducted comprehensive needs assessment and gap analysis Developed project plan and detailed requirements specification Followed a phased implementation approa

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