Freelancers using TestRailFreelancers using TestRail
ISTQB-Certified QA Engineer | Web, Mobile & API Testing
$1k+
Earned
1x
Hired
20
Followers
ISTQB-Certified QA Engineer | Web, Mobile & API Testing
Website Development Backed by Real Business Experience
New to Contra
Website Development Backed by Real Business Experience
Cover image for DIEM — Health & Wellness
DIEM — Health & Wellness App Product Development I founded and led the development of DIEM, a multi-year health and wellness platform designed to bring nutrition, fitness, lifestyle guidance and personalized wellness information together in one experience. The idea was to go beyond a basic calorie tracker or workout app. DIEM was designed to understand the individual user—their goals, activity level, nutrition, health conditions, allergies and other profile information—and use that data to provide more relevant daily guidance. My role covered virtually every part of the product and business development process. I worked closely with professional software developers to define features, workflows, functionality, user experience, testing requirements and ongoing improvements. The developers handled the programming, while I directed what the platform needed to do and how the overall system should work. I also hired and worked with licensed dietitians, physicians and other health professionals to develop the wellness information behind the platform. That content was incorporated into formulas, rules and logic designed to provide personalized recommendations to users. DIEM included features such as personalized daily regimen items, nutrition tracking, exercise tracking, health conditions, allergies, goals, reports and wellness recommendations. Users could select goals such as losing weight, getting fit, improving overall health, toning, gaining weight or maintaining their current condition. The platform was also designed with a professional side in mind, allowing trainers, coaches and health professionals to eventually review user information, provide guidance and work more closely with their clients. Beyond the product itself, I was involved in branding, competitive research, UX direction, content development, marketing, social media, business strategy and commercialization. The larger business model included consumer subscriptions, professional accounts, corporate wellness programs and potential white-label licensing. DIEM was a substantial multi-year product-development project that brought together technology, professional wellness content, user experience and business strategy. It demonstrates my ability to take a complex idea, define how it should work, coordinate the right specialists, and develop it into a structured product with a clear path toward commercialization.
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Manual & Automation QA Engineer | Web, API & End-to-End Test
New to Contra
Manual & Automation QA Engineer | Web, API & End-to-End Test
Lead Product Designer focused on AI & Scalable Products
New to Contra
Lead Product Designer focused on AI & Scalable Products
Cover image for AI-Powered Payments Platform — Operational
AI-Powered Payments Platform — Operational Command Center for JP Morgan About: JP Morgan's Payment Blotter was doing its job managing high-value institutional transactions across multiple teams but nobody could actually see what was happening. Layered permissions, fragmented listing logic, and role-based visibility rules that had accumulated over years meant the system provided data but not clarity. Operations associates, client service teams, and back-office stakeholders were all looking at the same platform and interpreting it differently. In a compliance-driven, time-sensitive environment, that ambiguity isn't a UX problem it's operational risk. What I did: I was the sole designer on a 9-person cross-functional team, responsible for auditing the entire workflow architecture, untangling role-based logic inconsistencies, and redesigning the blotter into a structured operational workspace while simultaneously laying the AI foundation for future enhancements. 12 stakeholder interviews across 4 service locations in US and UK. 3 sprints. One mandate: make a dense enterprise system behave predictably without stripping the depth that power users depend on. The key insight that drove every decision: in enterprise financial systems, clarity and consistency drive operational performance more than feature depth. The redesign surfaced role-aware access transparently, embedded ticket handling directly into contextual views, and simplified payment state logic so users could identify state faster, understand their access, act from the listing view, and share context without exporting. Post Launch: Launched and awarded in 2025. Ticket actions down to under 3 minutes. Processing time under 4 minutes. Task satisfaction at 75–80%. Ticket volume per team brought under 2,000. A payment blotter that finally worked like a command center.
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I create, test, and break web/apps so users don’t have to.
I create, test, and break web/apps so users don’t have to.
Experienced QA Engineer & Automation Expert
Experienced QA Engineer & Automation Expert
Product & User Experience Designer
Product & User Experience Designer