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Md. Mahadi Hasan's avatar
Md. Mahadi Hasan
Barisal Division, Bangladesh
WordPress Expert, WooCommerce, SEO and Customer Support
WordPress Expert, WooCommerce, SEO and Customer Support
Cover image for Fast response times and clear
Fast response times and clear communication build real buyer trust for e-commerce brands. 🛒💬 Here’s a quick breakdown of my recent experience delivering dedicated Email & Live Chat Support for AscendBioLabs (https://ascendbiolabs.com/), a US-based e-commerce brand: Handling daily customer interactions isn't just about replying—it's about retaining customers and protecting brand reputation. Key responsibilities & highlights: 🔹 Ticket & Email Management: Resolved daily customer inquiries regarding orders, tracking, and product information with minimal response times. 🔹 Issue Resolution: Handled sensitive requests like exchanges, refunds, and order modifications professionally while adhering to brand policies. 🔹 Customer Retention: Focused on clear, empathetic, and friendly communication to maintain high customer satisfaction (CSAT) scores. 🔹 Zero Missed Queries: Utilized structured ticketing workflows to ensure every single customer received a timely follow-up. Keeping backend operations and customer support smooth allows store owners to focus purely on scaling their business. 📈 📂 Check out my full Portfolio & Available Services here: 👉 [Portfolio Profile / Service Link (https://mahadi-codes.github.io/Wpdeb-Portfolio/)] Need help managing your e-commerce customer support, ticket queues, or store operations? Feel free to send me a direct message! 📩 #EcommerceSupport #CustomerService #EmailSupport #LiveChatSupport #ShopifySupport #VirtualAssistant #EcommerceVA
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Cover image for Corporate WordPress Website Development for
Corporate WordPress Website Development for Packaging Solutions Developed a professional corporate website for Viggo Pack using WordPress, specifically tailored to showcase industrial packaging solutions. The project focused on creating a clean, trustworthy, and informative user experience. Key features included a structured service/product overview, intuitive navigation for easy information access, and optimized contact forms for business inquiries. The site is fully mobile-responsive, performance-optimized, and built to reflect the brand's professional identity in the packaging industry.
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Cover image for E-commerce / WordPress & Shopify
E-commerce / WordPress & Shopify Virtual Assistant Available for Remote Work!! I can assist with: 1. WordPress (WooCommerce) & Shopify Product Listing 2. Product Title & Description Optimization 3. Product Categories, Tags & Organization 4. Basic Product SEO (Image Alt Text & Permalinks) 5. Product & Collection Setup 6. SKU, Pricing & Product Data Entry 7. Custom Metafields & Product Attributes 8. Canva Product Graphics & Banners 9. Catalog Audits & Inventory Updates 10. Data Entry & Administrative Support I’m detail-oriented, organized, and dedicated to keeping your e-commerce store accurate and running smoothly. Feel free to connect or send me a message if you need reliable e-commerce support. #EcommerceVA #WordPress #Shopify #WooCommerce #VirtualAssistant #ProductListing #DataEntry #RemoteWork
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Cover image for WordPress E-commerce Website | Health
WordPress E-commerce Website | Health & Wellness (https://fountainofyouth.bio/)As a WordPress Developer, I built this high-converting e-commerce website using WordPress and Elementor Pro. The project focused on creating a premium, responsive WordPress site tailored for health products. I optimized the WordPress environment for fast loading speeds and a seamless WooCommerce checkout experience. This WordPress project was specifically designed to handle high-traffic marketing campaigns while maintaining a professional visual aesthetic across all mobile and desktop devices.
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