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Katrina Lee's avatar
Katrina Lee
proValley Center, USA
Executive Operations Partner | Fractional EA for Founders
New to Contra
Executive Operations Partner | Fractional EA for Founders
Cover image for Commitments made in meetings used
Commitments made in meetings used to live in three places: someone's notes, someone's inbox, and someone's memory. So I built one tracker. Every action item gets an owner, a due date, and the meeting it came from, captured before the room clears rather than reconstructed later. One weekly review pass. Automatic escalation at seven days past due. The point wasn't the spreadsheet. It was that follow-through stopped being something people assumed and started being something you could see. Illustrative recreation. No real records, agency or client.
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Cover image for Executive Operations Systems for a Four-Principal Office
Executive Operations Systems for a Four-Principal Office
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Cover image for Tiered scheduling system for one
Tiered scheduling system for one Director and three Deputies. Thirteen years, zero double-booking escalations, prep window moved from same-day to 48 hours.
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Cover image for Small businesses want executive-level support
Small businesses want executive-level support without an executive-level salary. That math only works if the hours go further. So, I documented the six workflows that eat the most admin time: meeting notes to action items, inbox triage, first-draft correspondence, travel research, fact-checked research summaries, recurring reports. The important half is the guardrails. Anything sent in a principal's name, anything touching personnel or payroll, any final number in a deliverable, none of it runs unattended. AI drafts. A person decides. This is what powers the KVAS service model.
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