Freelance Customer Success Managers in San Diego

Freelance Customer Success Managers in San DiegoFreelance Customer Success Managers in San Diego

Projects People

proSan Diego, USA

B2B SaaS Content Marketing Leader | SEO + Growth

New to Contra

B2B SaaS Content Marketing Leader | SEO + Growth

Cover image for Identified a recurring customer pain

Identified a recurring customer pain point through Voice of the Customer (VoC) meetings with Customer Success Managers and transformed it into an SEO-driven educational resource. Led topic development, research, content strategy, and execution to create a customer-focused guide that improved product understanding, supported sales conversations, and helped customers optimize SMS credit usage.

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Cover image for Created and promoted executive thought

Created and promoted executive thought leadership content announcing CEO and Co-Founder appointment to the CTIA Board of Directors, strengthening brand credibility within the wireless communications industry. The announcement supported broader brand authority efforts by leveraging third-party recognition, industry leadership, and executive expertise to increase visibility across digital channels. This type of authoritative content helped reinforce trust signals for audiences, improve brand entity recognition, and support emerging AI/LLM visibility by creating credible, indexable content tied to industry expertise and leadership. The campaign demonstrated the impact of strategic PR, social amplification, and thought leadership content in building long-term brand equity and search presence.

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Cover image for Developed promotional Linkedin content for

Developed promotional Linkedin content for EZ Texting’s 2025 Consumer Texting Behavior Report to showcase key consumer insights and position SMS as a critical channel for modern customer engagement. The campaign translated original research findings into an easy-to-digest social asset highlighting shifts in consumer communication preferences, purchasing behavior, and response expectations. The content supported brand awareness, thought leadership, and demand generation by turning proprietary data into actionable insights for marketers.

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Cover image for One of hundreds of LinkedIn

One of hundreds of LinkedIn soical posts I've created. This time, as an educational SMS marketing asset designed to help businesses understand how text messaging can improve customer engagement, increase conversions, and drive revenue. The content highlighted SMS best practices, consumer engagement trends, and actionable campaign ideas including flash sales, exclusive promotions, abandoned cart reminders, and customer loyalty messaging. The goal was to simplify SMS strategy for marketers while demonstrating how brands can use personalized, timely messaging to create stronger customer relationships.

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Customer Success Manager(1)

Customer Success in SaaS

Customer Success in SaaS

Cover image for Account Executive

Account Executive

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Cover image for Customer Success Manager

Customer Success Manager

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Cover image for Customer Experience Associate

Customer Experience Associate

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Customer Success Manager(2)

Delivering Excellence in Customer & Project Management

Delivering Excellence in Customer & Project Management

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Customer Onboarding Program

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Cover image for Transforming Customer Success in a Startup

Transforming Customer Success in a Startup

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Cover image for Project Management for AWS Cleanroom Creation & Enablement

Project Management for AWS Cleanroom Creation & Enablement

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Customer Success Manager(3)