Projects using Google Docs in Oshkosh

Projects using Google Docs in OshkoshProjects using Google Docs in Oshkosh

Cover image for Efficiency requires documentation. For this

Efficiency requires documentation. For this project, I translated complex, unwritten operational habits into a "Single Source of Truth" manual. I mapped out every internal process—from client onboarding to billing cycles—with medical-level precision. Created a comprehensive SOP library that allowed for the seamless onboarding of two new team members and ensured the business could run with zero-error precision during the founder’s extended absence.

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