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Tian Johnson's avatar
Tian Johnson
Fairburn, USA
Customer Support & Virtual Operations Specialist
New to Contra
Customer Support & Virtual Operations Specialist
Cover image for Virtual Operations Dashboard & Task
Virtual Operations Dashboard & Task Management | Sample Project I designed this sample virtual operations dashboard to demonstrate how businesses can organize daily activities, manage priorities, track assignments, and improve operational efficiency. The proposed system focuses on five key areas: Task Organization: Centralizing daily tasks, responsibilities, and deadlines. Priority Management: Identifying urgent assignments and organizing work based on business needs. Progress Tracking: Monitoring task completion, project milestones, and outstanding items. Team Coordination: Improving communication, accountability, and workflow visibility. Performance Monitoring: Using dashboard metrics to identify bottlenecks and opportunities for improvement. Skills demonstrated: Operations management, project coordination, workflow optimization, task management, and business process improvement. This sample illustrates how a structured operations dashboard can help businesses stay organized, improve productivity, and manage daily responsibilities more effectively. This is a conceptual portfolio demonstration, not a deployed client dashboard.
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Cover image for Customer Email Automation & Follow-Up
Customer Email Automation & Follow-Up System | Sample Project I designed this sample customer email automation and follow-up workflow to demonstrate how businesses can streamline customer communication, reduce repetitive tasks, and maintain consistent follow-ups. The proposed system follows a five-step process: Trigger Automation: Identify customer actions such as purchases, inquiries, or account registrations. Send Automated Responses: Use professional email templates tailored to specific customer needs. Schedule Follow-Ups: Establish timely follow-up communications to keep customers informed. Personalize Communication: Customize messages using relevant customer information. Track and Improve: Monitor customer engagement and identify opportunities to improve the workflow. Skills demonstrated: Customer service operations, email workflow design, process improvement, customer communication, and automation planning. This project illustrates how a structured email communication system could help small businesses save time, improve consistency, and deliver a better customer experience. Portfolio demonstration only. This is a proposed workflow, not a deployed client automation system.
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Cover image for Customer Support Workflow Improvement |
Customer Support Workflow Improvement | Sample Project I designed this sample customer support workflow to demonstrate how businesses can organize customer inquiries, improve response consistency, and streamline daily support operations. The five-step process covers receiving inquiries, categorizing requests, responding professionally, following up, and resolving customer issues. This demonstration highlights my skills in customer service operations, workflow design, process improvement, and customer experience management. This is a portfolio demonstration project, not a client engagement.
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Cover image for Customer Service Email Templates |
Customer Service Email Templates | Portfolio Sample This demonstration project showcases professional, empathetic customer service email templates for delayed orders, refunds, billing inquiries, complaints, and follow-ups. I create customized responses that help businesses improve communication, save time, and deliver a better customer experience. Available for custom projects with a 24–48-hour turnaround, depending on scope.
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Jack Kollar's avatar
Jack Kollar
Newnan, USA
Software Engineer focused on .NET, C#, Java, Javascript
    5.0
    Rating
    5
    Followers
Software Engineer focused on .NET, C#, Java, Javascript
Cover image for Automated-Time-Sheet-Completer - Python
Automated-Time-Sheet-Completer - Python
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Cover image for 🎓 FSC Professor Ratings Scraper
🎓 FSC Professor Ratings Scraper - Python FSC Professor Ratings Scraper — Developed an automated data extraction tool that collects professor ratings, reviews, and difficulty metrics for Farmingdale State College, enabling students to analyze instructor quality efficiently. The scraper programmatically retrieves structured academic feedback data, processes it into usable formats, and eliminates manual searching across rating platforms. Automated professor-rating tools can extract quality scores, difficulty levels, and review counts from public sources, allowing students to compare instructors quickly and make informed course decisions.  Backend: Python · Web Scraping · Automation Parsing: BeautifulSoup · Regex Data: CSV / JSON · Pandas Purpose: Academic Data Analysis
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Cover image for Budgeting Application (Java) Built a Java-based
Budgeting Application (Java) Built a Java-based budgeting application implementing OOP principles and MVC architecture to manage expenses, categorize transactions, and generate financial summaries using structured data storage and dynamic calculations. 🛠 Tech Stack: Backend: Java · OOP · Collections Framework UI: JavaFX / Swing Data: File I/O · JDBC · SQLite Architecture: MVC
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Cover image for Automated Time Sheet Completer Built an
Automated Time Sheet Completer Built an automation system using Python and Selenium to auto-fill and submit timesheets across web portals. Integrated REST APIs with JSON processing for data sync and validation, and developed supporting services in Node.js for workflow orchestration. Containerized with Docker and implemented CI/CD via GitHub Actions for reliable, repeatable deployments.
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Luis Lagos's avatar
Luis Lagos
South Fulton, USA
Professional Digital Assets Creator
Professional Digital Assets Creator
Cover image for "The Dark Feast" - Dinning Set Project Link: https://www.art...
"The Dark Feast" - Dinning Set Project Link: https://www.artstation.com/artwork/L4N54w A highly detailed 3D environment piece focusing on a medieval or dark fantasy dining setting. This project was an exploration of how light and material properties can transform a common setting into something ominous and grand. The centerpiece - a twisted, thorn-like candelabra - dominates the long wooden table, casting a warm, eerie glow onto the metallic, richly textured glassware and plates. Intense, low-key lighting scheme designed to emphasize shadows and the rich, copper-like specular highlights on the tableware. Focus on the contrast between the rough, aged wood grain of the table and chairs, and the detailed, almost burnt-metal look of the goblets and plates.
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Cover image for Lava Flow Marble - 2K & 4K PBR Material Perfect for high-qua...
Lava Flow Marble - 2K & 4K PBR Material Perfect for high-quality game environments, architectural visualizations, or cinematic renderings, this material captures the mesmerizing, volatile look of molten rock mixed with cooling marble. Product Link: https://www.artstation.com/a/51937249 High Resolution: Includes both 2K and 4K texture sets to fit various project needs, from close-up shots to broad scenes. With 6 essential texture maps for realistic rendering in any modern physically-based rendering engine (like Unity, Unreal Engine, Blender, etc.). Maps: [Albedo/Base Color, Normal, Roughness, Metallic (if applicable), Ambient Occlusion, Height/Displacement]. Designed to be perfectly tileable, allowing for use across large surfaces without visible seams.
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Cover image for PBR | Seamless Gold Damask Luxury Fabric Texture Set (5 Maps...
PBR | Seamless Gold Damask Luxury Fabric Texture Set (5 Maps) Product Link: https://www.artstation.com/marketplace/p/A3RYa/pbr-seamless-gold-damask-luxury-fabric-texture-set-5-maps PBR-ready luxury fabric material featuring a timeless Damask/Brocade pattern in rich Gold and Bronze tones. This versatile textile is designed for professional architectural visualization and high-end game development. Best Used For: High-end furniture upholstery, vintage carpets/rugs, regal drapes and curtains, historical clothing textures, and elegant wall coverings.
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Cover image for Ryan John Worship || Website + E-Commerce Revamp
Ryan John Worship || Website + E-Commerce Revamp
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Dorothy-Mae Eldemire's avatar
Dorothy-Mae Eldemire
Riverdale, USA
✨Lets bring your creative vision to life ✨
✨Lets bring your creative vision to life ✨
Cover image for Published Work
Published Work
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Cover image for Refuge
Refuge
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Cover image for Kahlua: A Braider, A Beach and A Ban —
Kahlua: A Braider, A Beach and A Ban —
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Frank Liu's avatar
Frank Liu
South Fulton, USA
Type is the spirit of design.
Type is the spirit of design.
Cover image for Threshold
Threshold
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Cover image for The National Museum of Mathematics
The National Museum of Mathematics
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Cover image for Shakespeare in the Park
Shakespeare in the Park
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Maurice Bowden's avatar
Maurice Bowden
Fairburn, USA
Business Ecosystem Builder | Systems & Automation
New to Contra
Business Ecosystem Builder | Systems & Automation
Cover image for UniBiz -- Logistics & Retail Services Ecosystem
UniBiz -- Logistics & Retail Services Ecosystem
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Cover image for LynqFlow - Restaurant & Hospitality EcoSystem
LynqFlow - Restaurant & Hospitality EcoSystem
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Cover image for Home-Health Care EcoSystem
Home-Health Care EcoSystem
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Cover image for Little Mustard Seed — Childcare Business Ecosystem
Little Mustard Seed — Childcare Business Ecosystem
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