Freelance Operations Managers in New York

Freelance Operations Managers in New YorkFreelance Operations Managers in New York

Projects People

proJersey City, USA

Project Manager, Scrum Master and Digital Business Manager

Project Manager, Scrum Master and Digital Business Manager

Cover image for Operations Management & QA Testing I support organizations b...

Operations Management & QA Testing I support organizations by strengthening operational processes and ensuring quality through structured management and thorough testing. With experience working across cross-functional teams and enterprise systems, I help improve efficiency, reduce risk, and ensure products and processes are launch-ready Operations Management Offerings Process optimization and operational workflow design Resource, timeline, and dependency management Cross-team coordination and operational reporting Risk identification and issue resolution Tool optimization and operational support QA & User Acceptance Testing (UAT) Offerings: Test planning, coordination, and execution support Test case creation and documentation UAT coordination and user adoption support Defect tracking, prioritization, and resolution management

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76

Cover image for Digital Business Management I help digital businesses operat...

Digital Business Management I help digital businesses operate efficiently and scale sustainably by managing day-to-day operations, aligning teams, and optimizing systems that support growth. With experience across project delivery, operations, and cross-functional coordination, I provide structure, visibility, and accountability to keep digital initiatives moving forward. Offerings include: Day-to-day digital operations management Project and delivery oversight across teams and vendors Workflow, process, and system optimization KPI tracking, reporting, and performance management Tool setup and optimization Stakeholder coordination and executive support I act as the operational backbone of digital teams—streamlining execution, reducing friction, and enabling leaders to focus on strategy and growth.

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76

Cover image for ERP Project Management: Discovery to Launch Overview Led a m...

ERP Project Management: Discovery to Launch Overview Led a multi-year project from discovery to launch, managing planning, execution, testing, and delivery. Coordinated cross-functional teams to complete and approve all deliverables. Responsibilities Defined scope and timelines Managed risks, dependencies, and stakeholders Oversaw testing and launch readiness Tools Slack · Oracle ERP · Smartsheet · Trello Key Challenge: UAT Testing Low UAT engagement threatened the launch timeline. Actions & Outcome: Simplified test scenarios and phased execution and increased communication Resolved issues without delaying launch Results 100% of deliverables completed and presented Successful launch with stakeholder approval Key Takeaway Delivered complex projects end-to-end while overcoming adoption challenges through proactive leadership.

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177

Cover image for Team Management & Delivery Support I help teams plan, organi...

Team Management & Delivery Support I help teams plan, organize, and deliver work efficiently by providing structured project management, clear communication, and accountability across stakeholders. With experience leading cross-functional teams from discovery through launch, I support teams in aligning priorities, removing blockers, and delivering results on time. Offerings include: Project and delivery management across the full lifecycle Team coordination and workflow optimization Stakeholder communication and status reporting Risk, dependency, and issue management User adoption testing coordination and launch readiness Tool setup and optimization (Slack, Smartsheet, Trello, Oracle ERP) I bring clarity to complex initiatives, improve team alignment, and ensure deliverables move forward with transparency and control.

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201

Operations Manager(2)

Strategy + Operations + Project Management

$5k+: Earned

1x: Hired

5.0: Rating

18: Followers

Strategy + Operations + Project Management

Cover image for Refining the Process: Tripling Leads, Quadrupling Repeat Clients

Refining the Process: Tripling Leads, Quadrupling Repeat Clients

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48

Cover image for A Global Icon's Go-to-Market Kit

A Global Icon's Go-to-Market Kit

3

93

Cover image for 23x Sales Growth in 10 Months After a 12-month Plateau

23x Sales Growth in 10 Months After a 12-month Plateau

1

79

Cover image for New Department in Record Time

New Department in Record Time

3

74

Operations Manager(2)

Ashley Hayslett

Solution-Oriented CX Leader with 15 Years Experience

Solution-Oriented CX Leader with 15 Years Experience

Cover image for Customer Support Automation & AI Tools

Customer Support Automation & AI Tools

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7

Cover image for Developing a Comprehensive CX Strategy

Developing a Comprehensive CX Strategy

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7

Cover image for Customer Service Scaling & Recruitment

Customer Service Scaling & Recruitment

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6

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Operations Manager(3)

Strategy and operations expert

Strategy and operations expert

Cover image for Helped a global tool company strategize during chip shortage

Helped a global tool company strategize during chip shortage

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15

Cover image for Helped a company stop hemorrhaging money from poor quality

Helped a company stop hemorrhaging money from poor quality

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9

Cover image for Transformed operations for a sporting goods company

Transformed operations for a sporting goods company

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13

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Operations Manager(3)

Shekh Al Raihan

proNew York, USA

Senior Product Designer with 8+ years of experience

1x: Hired

4.4: Rating

36: Followers

Senior Product Designer with 8+ years of experience

Cover image for Carvex | Reimagined Logistics

Carvex | Reimagined Logistics

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6

Cover image for Ledgr - Finance Platform Landing

Ledgr - Finance Platform Landing Page Streamline your finances and unlock growth with Ledgr. This landing page design reimagines accounting software for modern SaaS businesses, transforming complex data into a clear, actionable, and visually engaging experience. Key Features: 🔹 Instant Setup - Users can quickly get started, integrating their financial data in minutes without the need for experts. 🔹 Automated Insights - Real-time metrics and financial summaries for smarter decisions. 🔹 Minimalist Design - Clean, modern UI with a focus on simplicity and usability. 🔹 Interactive Elements - Easy-to-navigate flow with clear CTAs to guide users through their journey. This design perfectly balances functionality and aesthetics, ensuring users can engage easily and find exactly what they need. Whether you're a startup in the financial tech industry or a seasoned SaaS company, this landing page will set your brand apart.

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61

Cover image for Innovative Investment App UI Design

Check

Innovative Investment App UI Design Check out this clean and modern crypto investment app UI design that offers a seamless experience for cryptocurrency traders. The intuitive interface showcases real-time market data, trending coins, and essential financial insights, making it easier than ever to track and invest in crypto assets. Key Features: Fintech Market Dashboard: Easily monitor the latest market trends with real-time pricing, market cap, and performance charts for top coins like BTC, ETH, and MATIC. Yield Earning Opportunities: Discover coins with yield-earning potential and grow your investments with detailed APY insights. Trending Coins: Stay up-to-date with the most popular cryptocurrencies and track their market movement at a glance. Personalized Experience: Tailored recommendations based on your portfolio and trading preferences to keep you ahead in the crypto game. This UI design is perfect for creating a visually stunning and highly functional crypto app that can help users make informed decisions, track their portfolios, and stay updated with the volatile crypto market.

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9

309

Cover image for UI/UX Design for Crewly - Streamlined Service Booking App

Crewly – Service Booking Platform UIUX Design A concept UI/UX design for user-centric mobile UI design for a home service booking platform, "Book Trusted Help." This app connects users with vetted local professionals for a wide range of household tasks, from furniture assembly to grocery delivery. The design focuses on a seamless, trustworthy, and efficient booking experience. 🎯 Project Goals For Gig Workers: Enable quick job discovery, instant booking, fast payments, and a trustworthy platform. For Employers: Provide a fast way to find, verify, and hire reliable workers with easy job posting and AI-recommended candidates. 🔑 Key Features AI Job Matching: Instantly connects workers with suitable job opportunities. Secure Payments: Ensures timely and safe transactions for both parties. Fraud Prevention: Employs advanced algorithms to detect and prevent fraudulent activities. User Reviews: Allows users to rate and review each other, fostering a trustworthy community.

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467

Operations Manager(1)

Abby Sutherland

Building your community with purposeful content & operations

$1k+: Earned

1x: Hired

1: Followers

Building your community with purposeful content & operations

Cover image for Sample Project Overview

Sample Project Overview

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22

Cover image for Newsletter Writing

Newsletter Writing

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33

Cover image for Website Copy

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20

Cover image for eBook Revision

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28

Operations Manager(1)

Christian Loarca

Customer Success & Operations Leader for SaaS startups

New to Contra

Customer Success & Operations Leader for SaaS startups

Cover image for Supported high-growth teams across Twilio

Supported high-growth teams across Twilio and Zendesk by building operational systems, improving workflows, managing vendor relationships, and driving cross-functional coordination across complex environments. Led initiatives focused on operational efficiency, stakeholder alignment, process optimization, and scalable execution while partnering across workplace operations, customer-facing teams, IT, and leadership. Experienced in creating structured systems that improve communication, reduce friction, and support fast-moving teams as they scale.

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46

Cover image for Managed a $3.5M+ ARR portfolio

Managed a $3.5M+ ARR portfolio across 60+ enterprise accounts, driving 100% renewals and expansion through strategic onboarding, stakeholder management, QBRs, enablement, and cross-functional execution. Worked closely with product, engineering, UX, and executive stakeholders to improve adoption, retention, and customer outcomes in complex SaaS environments.

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62

Cover image for Founded and currently building ClearVerse

Founded and currently building ClearVerse AI, an AI-driven startup focused on copyright risk intelligence and content analysis workflows. Leading product strategy, operational systems, positioning, customer discovery, vendor coordination, and cross-functional execution while building scalable infrastructure in a fast-moving startup environment.

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80

Cover image for Co-founded and operated an ecommerce

Co-founded and operated an ecommerce jewelry brand, overseeing customer experience, fulfillment operations, brand strategy, marketing coordination, and growth initiatives from the ground up. Built systems across operations, customer engagement, and workflow management while scaling the brand’s online presence and sales.

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73

Operations Manager(1)

Social Media Strategy & Creative Operations 🍓

Social Media Strategy & Creative Operations 🍓

Cover image for Director Of Operations - Hydra Studios

Director Of Operations - Hydra Studios

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13

Cover image for Social Media Manager - Plush Tattoo

Social Media Manager - Plush Tattoo

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21

Cover image for Content Creator - Smokulani

Content Creator - Smokulani

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12

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Operations Manager(1)