Projects using React in EdmontonProjects using React in EdmontonDental offices often handle patient messages, appointment questions, billing requests, and follow ups across too many disconnected channels. This project was built to bring patient communication into one clean messaging platform so staff could respond faster, stay organized, and manage conversations with less manual work.
I designed and developed a real time messaging system with patient conversations, inbox filters, message status, team assignment, routing rules, quick replies, internal notes, and conversation history. The platform helped staff manage website chat, SMS, and patient inquiries from one simple dashboard.
My work covered the frontend messaging interface, backend API structure, WebSocket based real time updates, conversation routing logic, user roles, activity tracking, debugging, and production support. The result was a practical communication tool that helped dental offices improve response visibility, reduce missed messages, and manage patient conversations more confidently. Many businesses manage customers, support requests, tasks, and follow ups across too many separate tools. This project was built to bring those daily workflows into one clean internal dashboard that is easier to see, manage, and scale.
I designed and developed a full stack CRM and support platform with customer profiles, ticket tracking, task management, activity history, real time updates, and workflow automation. The goal was to give users a simple place to organize customer operations without losing visibility across requests, priorities, and internal work.
My work covered the frontend dashboard, backend API structure, data flow, automation logic, real time communication, debugging, and production support. The result was a practical business tool that helped reduce manual tracking, improve workflow visibility, and make customer support operations easier to manage with confidence.
