Client Implementation Manager | Platform Launch Specialist

I will lead the implementation of your key software platform (like OpenGov) from scope to launch, ensuring cross-departmental alignment and user adoption. My service includes building Agile workflows in Jira, developing comprehensive documentation, and creating performance dashboards for data-driven decision making. I specialize in translating complex business needs into technical requirements and performing root cause analysis to optimize delivery timelines. For Palm Beach County, I managed the entire implementation lifecycle while flagging risks early and proposing solutions that prevented delays.