The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Operations & Process Transformation for PE-Backed Healthcare Organization
Title:
Finance Operations Transformation & Process Optimization
Description:
Led cross-functional finance and operations initiatives for a healthcare organization, redesigning and enforcing contract-to-cash workflows, reporting systems, and operational processes to improve financial visibility and execution.
Acted as a strategic operational partner to leadership while supporting billing operations exceeding $20M annually. Helped improve organizational efficiency through systems integration, workflow standardization, and operational discipline.
Key Outcomes:
Accelerated approximately $1M in receivables through workflow redesign
Maintained a 36-day DSO during COVID
Supported $20M+ annual billing operations
Served as SME for NetSuite implementation and Salesforce integration
Improved operational visibility and reporting accuracy
Skills:
Business Operations, Process Improvement, Financial Operations, NetSuite, Salesforce, Systems Integration, Workflow Design, Reporting
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
Enterprise Smartsheet Scale & Governance Program
Description:
Led the enterprise-wide expansion of Smartsheet for a large healthcare organization. Designed and implemented standards, governance, and Control Center blueprints across 24 teams supporting 75+ products.
My Role:
Built governance framework and best practice standards
Created Control Center blueprints and provisioning process
Developed unified KPI dashboards and reporting
Results:
Scaled adoption from 1 team to 24 teams and improved leadership visibility and productivity by 25%.
Post-Cyber Event Recovery & Rebuild
Description:
Rapidly rebuilt project management capabilities in Smartsheet following a major cyber incident for a national healthcare technology company.
My Role:
Designed and built ~3,000 customized Smartsheet artifacts (sheets, reports, dashboards)
Restored critical program visibility and tracking
Implemented new automation and approval workflows
Results:
Enabled full business continuity within weeks and established stronger long-term processes.
Platform Migration & Process Optimization
Description:
Led migration and optimization projects moving teams from legacy tools (Asana, Planview, Microsoft Project, etc.) into a standardized Smartsheet environment.
My Role:
Designed migration strategy and data mapping
Built new standardized templates, automations, and resource management setup
Delivered training and change management support
Results:
Improved process efficiency, reduced tool fragmentation, and increased overall project visibility.
Challenges
View all
Trending
Claude
Claude has entered the design space. How are you using Claude Design?
Contra University
Learn from expert creatives how to earn more using next-gen AI tools.
creativeaiflow
Creative AI workflows are evolving. What tools do you use, and what are their strengths and weaknesses?
portfolioreview
The best portfolios tell a story, not just show a grid. Share yours for feedback.
freelancerlife
Freelancer life is wins, pivots, and everything in between. What’s yours right now?